Dr. Laura is great and I think she's very thorough with the exam and care that she provides. However, I was very disappointed that upon scheduling my appointment and advising the scheduler that I wanted to be fitted for contacts, why wouldn't you advise the patient that the fitting fee is $125. I think that's unreasonable. I was handed a pair of lenses and put them in my own eyes with no assistance, wow. I could never refer anyone and have them be subjected to an unwanted surprise as this was to me. Be upfront with pertinent information so that the patient can make an informed decision, not a knee jerk
The front office staff could be a little more professional as well.