Thought we found our new dentist, Dr Wade was great. Then had to cancel an appointment for the hygienist. Called back to reschedule and was told next available appointment was 6 months later, which would be next year. Went to another dentist for exam and cleaning. Was referred to a periodontist due to bone loss on in a front tooth. Went to the insurance website and saw Monticello had a periodontist. So I called and told of my diagnosis and asked for an appointment with the periodontist. Appointment was made for a month later. Showed up for my appointment and waited to be called. When we got to the room, I was asked if I had any issues and I replied that I had an appointment with the periodontist. She told me that they do not have a periodontist. Left very disappointed. Now have to wait for another appointment for my serious issue of possibly losing a front tooth.
Suggestions: office is too busy for just one dentist and hygienist, 6 months for hygienist is is not very accommodating for most people.
Office staff trained as to what services are offered