92.7% would refer friends and family to us

4 stars Customer since 2017

I've been going to Moody's Tire Cool Springs for a few years now. Both my vehicles have gotten regular oil changes and a new set of tires for each vehicle from them. My experiences have been mostly positive. They get the work done without too much fluff or upselling (although some does happen) and they've always communicated well.

The only issue I've had has been around the lug covers on my truck. The cover has tabs on it that must go back in a very precise order (you have to really cram it on if it's not lined up correctly). I've lost a cover once because they don't seem to put them back on correctly every time. Once I've had my vehicle in, the first thing I do is walk around it and make sure the covers are on correctly. It's a small thing, but it's my only real criticism.

5 stars Customer since 2017

Greeted immediately with smile and warm welcome like part of the family. Estimate of service time was provided and service was completed within proposed time frame.

5 stars Verified customer

Service is always great.

5 stars Customer since 2017

The car repair was done on time and at the estimated cost

5 stars Verified customer

Better price here than anywhere else.

3 stars Customer since 2016

I dropped my car off on Tuesday to get an oil change and to fix a slow leak on my front left tire before we headed south for the beach. Moodys did the oil change and charged me $18 to fix my REAR left tire. Front left tire still has a leak. Not sure why i was charged to fix a tire that was fine.

3 stars Customer since 2015

It took a long time to hear about the diagnostic and my car is still making the noise I brought it in for in the first place.

3 stars Verified customer

Requested my back brakes be checked as they were making s noise. Issue persists. Wonder if they checked them or forgot?

3 stars Verified customer

Brought vehicle in for an alignment. Much longer wait than expected when arriving at 7am (opening). Vehicle was not taken back until 7:48am. Once in bay, it only took about 30 minutes.

Center console looked to have been "searched" through. a divider plate had been removed and not put back in place, cover had been pushed back (opened) lodging a pen on top of sliding door and center vertical console, and contents of center console had been disrupted or stirred around as if someone was looking for something.

5 stars Verified customer

Highly recommend. Great service.