I’m always happy when I come there and when I leave there. I haven’t been in quite sometime due to financial issues. The host at the desk always remembers my name and always has a smile and a pleasant greeting and makes me feel comfortable. My hair cut was what I expected, even though this was a new stylist for me. Most of the stylists seemed to be trained in the same way as far as cutting. She was pleasant and I was early and she took me early and she was fast too.