I have been going to Ellen for about a year for Keratin/Brazillian blowout treatments. I needed a new hairstylist for color, etc. Ellen is a perfectionist and tried to obtain the formula a previous hairstylist used, but wasn't able to get it in time for my appt. She worked hard to correct my hair color that another stylist screwed up. She wasn't satisfied at first, but tried another formula with a better outcome. She wasn't going to let me leave unless she was happy with it. I appreciate her passion and commitment to her work. I am confident she will get me to love my haircolor again. The salon is small but very friendly, clean, professional and timely.