98.4% would refer friends and family to us

5 stars Verified customer

Don and his staff have done a great job servicing our 1991 Jeep Wrangler that the Jeep dealer will no longer service. It runs like new after their service.

5 stars Verified customer

Good shop.

Mountain Auto Care replied:

We really appreciate your business. Thank you for the nice review..

5 stars Verified customer

Friendly and fast.

Mountain Auto Care replied:

Thank you. We are glad to have you as a customer.

4 stars Verified customer

They got the work done on time and within estimate. Very friendly, helpful and reasonable prices. You owe it to yourself to give them a call if you need work done. Just need a little more parking.

Mountain Auto Care replied:

We certainly wish we could provide more ample parking, but space in Durango is so limited we do the best we can. Thank you so much for the nice review and for your business. Please don't hesitate to see us for any further repair or maintenance needs you have.

5 stars Verified customer

Returned for routine service after great experience on an unanticipated driveshaft repair

Mountain Auto Care replied:

We are very glad to have you as a customer. Thank you for taking the time to review our business.

5 stars Verified customer

I pulled in to MAC late afternoon/early evening after a nasty clanking sound suddenly started in a car that had been running great with no problems. They quickly diagnosed a problem that, if left unaddressed, could have resulted in a dangerous accident. They ordered a driveshaft part and I had my car back by early afternoon the next day. I was informed, shown the part, and the process was explained thoroughly and while a significant car repair is never a fun surprise the price was reasonable and the service was excellent. At pick-up I made a subsequent appointment for fluids to be checked/changed and will continue to use them for all car needs in the future. Could not be more satisfied.

Mountain Auto Care replied:

We are thankful that you got your vehicle into us and were able to identify the problem before it became serious. Thanks so much for the kind review.

5 stars Verified customer

Pleasure to do business with Mountain Auto Care.

Mountain Auto Care replied:

Many thanks for your business

5 stars Verified customer

I'm a college student here at the Fort and I messed my car up over the weekend. I was freaking out because I didn't know what I was going to do or how I was going to fix it. I didn't have my parents to help me out, so what college student wouldn't be freaking out? I started looking into auto shops up here and came across this one and read good reviews so I thought why not? I took my car in and they lived up to their reviews. The owner was very nice and very helpful in explaing what needed to be done. They didn't try to rip me off and tell me there was more that needed to be done. They were great help and very nice. I absolutely recommend taking you car here if you have any problems

Mountain Auto Care replied:

Thank you so very much for the thoughtful review. We are pleased to have been able to help you out and get you back on the road for a reasonable cost.

5 stars Verified customer

Friendly, fast service. Made repair that first three mechanics missed. Have already recommended them to other family.

Mountain Auto Care replied:

We are so happy we were able to find and fix your issue and get you back on the road quickly. Thank you for the kind review.

2 stars Verified customer

I just had a clutch/pressure plate/disc/throw-out bearing installed on my 1977 4wdr Ford 150. The job was done fairly promptly. The cost $1000, although higher than other shops, I used Mountain Auto Care because of their work on previous jobs. I was called to pick up the truck, was told the mechanic had done final adjustments, paid up, given keys, out the door. I drove the truck and was very disappointed as to the clutch adjustment, as the pedal engaged inches off the floor, and the gears did not engage. I had the owner, Don, immediately, test drive the truck and he agreed the truck was not adjusted. He had his mechanic identify a rod that was not adjusted that should of been. I'm bewildered why the truck was released, when they knew quite well the truck was not fit to drive. I had to order a replacement clutch adjusting rod myself that they installed gratis. I was not happy with this job at all, and in the future would advise any customer to insist Don (the owner) confirms and checks the work done by his mechanic, and that it meets his standards before the vehicle leaves the shop.

Mountain Auto Care replied:

We strive to have every job right when it leaves, but are not perfect and occasionally do make a mistake. Unfortunately, we failed to get your new clutch properly adjusted the first time, but It was quickly remedied once you notified us of the issue. We apologize for any inconvenience this may have caused. Please know that we stand behind our work and will address any issues or concerns you have to your satisfaction. Thank you for your feedback. We will use it to improve our process in order to prevent issues such as this in the future.