Great experience! Dr Zacher was warm, friendly, professional, and listened patiently to my concerns. He thoroughly explained all of the options available. He did not try to "over sell" me on any of his services. I would definitely return!
I went in for my first time yesterday for IPL treatment. I had a great experience. I was greeted by a friendly and proessional receptionist who quickly went over my paperwork with me. The IPL was performed by Dr. Zacher M.D. It it always great to have the expertise of a real medical doctor doing the treatment. He was very nice and answered all my questions. I have been to other "medical spas" and have always felt like I was being pushed into many more future treatments than I felt I wanted or were necessary. Not here. There were no pushy sales staff or gimmicks. I was very pleased with my visit and will be returning and recommending Dr. Zacher to my friends.
The customer service was great. However I was charged for 35 units and only received 30 units. The syringes are 10 units/ syringe and the doctor used 3 syringes. So that would leave another 5. Maybe they are saving it for if I need a touch up in a couple of weeks.