Dr Greg is marvelous, he is attentive, listens to your issues & gets right on to helping you in whatever needs to be done. The ladies in his office are wonderful & make you feel at ease I Highly recommend them. Unfortunately on the other side if the office My experience Less so. If there is a an issue with your glasses, they will only cover 90 days to correct the problem, even if the mistake was theirs, less accommodating.
Thank you for sharing your thoughts, we appreciate you taking the time. Our warranty on frames and lenses is two years for defects or breakage. Ninety days is the limit put on us by insurance companies and their labs we are obligated to use in order to remake a prescription. Unfortunately, insurance companies dictate which products we can sell and which labs we can use but also what lengths of warranties are for their products.