Steve was fantastic and provided prompt, friendly, and helpful customer service. They were able to get our car in day-of after they had already taken the time to order in a specific tire for us. If we hadn't been able to get this tire ordered and put on by Mr. Tire, we would've had to replace both front tires for ideal wear, as our usual shop "didn't have" any more of the tires they had just put on our car in late October. The waiting area was warm, cozy, customer-friendly, and very clean as well! They checked for the multiple things we asked about, which was also much appreciated. Many thanks to Steve and the Northeast Mr. Tire for a job well done.