I've been going to Muddy Buddy off and on for about a year now. About 95% of the time I use on of the self-wash stations but I've had our dog groomed there as well. Both experiences have been very nice. When washing our little guy by myself, the staff has always been very helpful in setting the station up for me, tips on washing the dog as well as being courteous and fun to chit chat with as we go about working on our respective animals.
Yesterday I took our dog in for a self-wash. Unfortunately as I was rinsing him, he decided to move which allowed the rinse water spray jet out into the room. And, again unfortunately, one of the groomers, a lovely woman named Maria, was in the jet's path. I drenched her. I was so embarrassed and soooo sorry ... but she appeared to take it in stride. She laughed it off and said it was one of the perks of the job, to get a second shower every now and then. She may have been *thinking* I was an idiot but bless her heart, she never said it.
And, in the end, Maria really seems to really like our dog which is huge for me because, of course, like most dog owners I'm a very proud, protective parent and think our dog is the best little guy in the world.
Muddy Buddy's hours are VERY convenient as well - they open at 9:00 a.m. For me, that's perfect because I can get in and get out by 10:00 a.m. and still have a good deal of the morning to finish up errands and whatnot.
I'm a fan and would recommend MD to anyone who asks and any dog owners I know.