This is the first time I've brought in Littlefoot but not the first time I've seen Dr. McConnell. I saw her with another cat who was palliative and she gave me and my (now ex-)bf the most compassionate and thoughtful treatment for his last day with us. Because of our good experience, we'd brought in our other cats for neuter/ deworm and tattoo services. However, Littlefoot was done at the Queensway clinic, so this was the first time he'd been to Murdoch Vet. He gets terrified going into the kennel and he'd piddled in fear on the drive up. Dr. McConnell heard his scared meows and immediately put us in an exam room for some quite space while she cleaned out his kennel. When she came back, she sprinkled some catnip on him to help him settle and left again. When she did return to do the exam, she sat on the floor to do it and just kind of pet him gently while performing it. He barely paid any mind and was so calm the entire time. With a fresh towel and catnip she'd put in his kennel, he was more than eager than to simply walk into it himself. That woman is simple the best and I adore her! Littlefoot's experience was definitelyadr better because of her. I recommend Murdoch Vet to everyone and have done so since 2013 when Tony the cat died. Which on that side note, the sympathy card sent to us after meant the world to us at that hard time. Thank you.