As usual, my visit to your establishment was a pleasure. I had made my appointment online (which, by the way, is a great convenience) and when I arrived, as usual I was made to feel important by the great treatment given by your "concierge". The work to be done was agreed upon, and after a short wait in your new waiting area, said work was done and I was on my way. The work was excellent and I feel truly blessed to have a place such as yours to call upon, with no worries that my age or sex would be used as an excuse to either overcharge me or require me to have unnecessary work done. Thank you for the peace of mind you give me each time I visit.