Fast, friendly, Dr Z was AMAZING! The kids (3 years and 1 year) love coming. They go at the comfort level of the kids. It starts with a comfortable movie lounge for the kids while parents fill out paperwork. My kids were able to get back to back appt so we could all be in the same room. They were able to close the doors to the room so my kids could not get distracted with hallway activies. There was a tv mounted to the ceiling to get my kids focused on something else. After my 3 year old was done, my 1 year old was so comfortable she jumped right up on the chair too! If she wasnt comfortable, we would have done an "on the lap" exam.
And my son loved his toy at the end. They are the only place I will ever take my kids!