Your staff are all wonderful and sweet. I only have two pieces of feedback. 1. Everyone was working so hard to comfort my son that I wasn't given the opportunity to do it my self which would have been more effective as he was not in the mindset to interact with anyone else in the moment.
2. Our appointment was at 9, the office didn't open until 9 and we were given a time consuming form to fill out which I didn't have time to finish.