95.5% would refer friends and family to us

1 stars Customer since 2014

If there was an opportunity to place negative star on this review, I would have done so already. My experience with this poor excuse for a Dental Care Provider is etched into my brain. I have filled a grievance with my insurance provider and a formal appeal through their process of eliminating My Dentist and its affiliated companies from the list of Dental Providers.

I presented myself for a walk-in examination due to discomfort and pain I was receiving in my molar area. THREE hours later I left after I was subjected to a high pressure sales tactic for an almost complete reconstruction of my upper teeth, and by the way, no work had been done to relieve any pain or discomfort. INCONCEIVABLE!!!

I was completely taken unaware that tactics, formally used in new car sales, had infiltrated into the healthcare system.

If you are thinking about using My Dentist or any of its affiliated companies, (and trust me they have affiliate's in every state) for your Dental provider, I strongly recommend you do not.

4 stars Customer since 2014

The office staff was great the woman in the first office was great, Erin and Dr.Bowen were great both my husband and I both felt comfortable on Monday April 28 when he had his appt.

My appt was May 1 everyone was great except the office manager Tristan. Dr.Bowen told me she was going to go over prices for work that needed to be done and prices for Invisalign after she went over prices for the work needed I asked what was the price for Invisalign, her response I don't know I am going over prices for the work that needs to happen before you can even get that done..., I knew what needs to be done I wanted the price for Invisalign to see if it was even affordable she left came back told me something like 5400 dollars my response was wow that's a car.... she said" Umm well m first car was only 2300 " I honestly don't even remember I was dumbfounded at how rude she was with all of her responses.

I made my and my husband's appointment for end of June. The rest of the staff is obviously why many return.

5 stars Customer since 2014

Well trained staff, excellent facilities, meticulously clean. Wait times are short, location is easy to find. I like how My Dentist has specialists in the system and can handle the really tricky dental problems. I also like that they take most insurance and that their prices are less than many places.

My Dentist - McAlester replied:

We are glad to make your experience at our office an excellent one! We look forward to seeing you in the future!

5 stars Verified customer

I have been going for major work on my teeth and every one is very professional and extremely concerned with my well being. The staff is fabulous.

My Dentist - McAlester replied:

Glad we could make your visit a great experience! Anything else we can do for you just give us a call! Thank you.

5 stars Customer since 2013

Wonderful work

My Dentist - McAlester replied:

Thanks! We are so glad that you were happy with your visit. :)

5 stars Customer since 2014

Excellent

My Dentist - McAlester replied:

Thank you Judy!

5 stars Customer since 2014

A big thanks to Dr. Terral and his assistant for making me feel comfortable and cared about. I am very pleased with the outcome of the procedure and the fact that I experienced very little pain. A big thank you to the lab for doing such a good job on the dentures and I thank Dr. Terral and his assistant for helping me to adjust to them as I slowly heal. In a nut shell, everybody working there makes you feel comfortable and cared about and that means a lot.

My Dentist - McAlester replied:

Thank you Tommy! We appreciate all your positive feed back. We enjoy seeing you and seeing you smile!

5 stars Customer since 2014

I usually dread having dental work done, but My Dentist actually made my appointment a pleasurable experience. The staff is extremely friendly and Dr. Terrell is a very caring and professional dentist. I have severe anxiety when it comes to the dentist, so the ability to receive nitrous oxide at this office was a major bonus in my book! My experience overall was just a great one! I would definitely recommend My Dentist to anyone needing dental work done!

My Dentist - McAlester replied:

Thanks for the kind words Audra! Glad we could put you at ease! We look forward to seeing you again.

5 stars Verified customer

I am very anxious when it comes to going to the dentist, but at

My Dentist they made me feel very at ease. They were very patient with me and seemed to be very concerned with my well being.

Great staff.

My Dentist - McAlester replied:

thanks for the kind words, glad your visit went great!!

5 stars Customer since 2014

The whole staff is wonderful! Everyone is so nice, and helpful. I'm completely satisfied with the work I've had done.

My Dentist - McAlester replied:

thanks for the kind words melissa, we look forward to seeing you.