93.0% would refer friends and family to us

1 stars Customer since 2011

8/13/18 had three vaccines given to my dog Rex. Believe vet tech Christina ( woman with foreign accent ) bent needle on syringe in my dogs' skin mid back. Influenza fluid spilled over my dogs back. She never said she was sorry or clean the virial liquid from my dogs back ! She brought another influenza vaccine to administer and she.wanted to place vaccine in same area of mid back close to the first vaccine given. I said please give my dog the vaccine near shoulder lower neck area. She said no and placed it next to where she hurt my dog ! Probably after 5 years of many dogs in my family going to Dr. Michael Evans will go to anorher veterinarian because of this womans attitude and unprofessionalism.

5 stars Verified customer

Have my dog groomed here after trying another groomer where my dog didn't want me to leave him and couldn't wait to get out of there when I came to pick him up. He was happy to go with Janda after she loved him up; she said he was giving her kisses the whole time she was grooming him.

5 stars Customer since 1992

Best service I have received in a long time. Vet is always excellent but this time the staff was as well. Speed of check-in, being brought to an exam room, and speed of check-out.

5 stars Customer since 2006

I have been bringing my dog and cats to Animal Care Clinic for 15 years and I am always happy with the results. Luis, Kim and Taylor helped me the other day to schedule an annual visit for my dog, Daisey. I love the people from the front desk to the Veterinarians. Thank you, Animal Care Clinic! Keep up your good work. You have kept my pets healthy. You have saved Daisey's life when she got a deep dog bite on her shoulder. You are down the street and your hours are good.

5 stars Customer since 2009

Awesome! Love your new receptionist Kimberly!

4 stars Customer since 2015

I was pleased to finally meet Dr. Evans and he seemed very thorough and understanding during his examination of my pet.

5 stars Customer since 2004

Great customer service!

3 stars Verified customer

The Front desk seem to frustrated at first, but later opened up after I decided to pay for sevices. I can admit I am not to educated on dogs, I found the dog and was checking her for a chip.The doctor that actually gave the shots definitely gets a A+, very nice and explained everything.

5 stars Customer since 1999

Everyone was professional and courteous as usual. I have been with them over 20 years now maybe longer and the service and friendly staff have never waivered.

4 stars Customer since 2018

My 14 year old dog Tandee had been bitten by an off leash dog. She was hurt and terrified. They said to come in the same day but it took quite a lenghty time to treat the two bites and we had to pick her up way after hours. The staff seems in my presence to be kind and compassionate. Little pricey after going to Richmond Vet for years.before her doc retired last month.

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