97.4% would refer friends and family to us

5 stars Customer since 2008

Been coming to see Dr. Lai for 15 years or so, the staff and Dr. Lai are wonderful people. Patient and willing to answer any question you have regarding your prescription lenses

5 stars Verified customer

Fast informative and very comfortable environment

5 stars Customer since 2015

The staff is very patient and helpful in finding a frame to meet my very specific requests.

5 stars Customer since 2013

Eyeworks is fantastic. They have a large variety of frames and I always received excellent customer service. They are very good at helping you choose a pair of glasses that look nice for your eye/face shape and coloring. I have been going to them for 5+ years and highly recommend them.

5 stars Customer since 2006

Dr. Lai is so patient, kind and a great listener. He is not ever rushed or trying to move me on for the next patient. I had a tender issue yesterday to discuss and he was most "present" for me. I appreciate him very very much! Thank you Dr. Lai for being you! I went to Dr. Drinen's office yesterday after I left your appointment and a colleague of mine was in the waiting room. She gave me great accolades about Dr. Drinnen and she said he did her cataract operation. THANK YOU! I am getting strong xoxoxo

4 stars Verified customer

Great service and nice staff. Did not feel rushed. Only thing I didn't like was getting hit with a surprisingly high co-pay (services added that I thought was included in my regular check up were not communicated upfront).

5 stars Verified customer

Staff is always very helpful. Can get a bit crowded on Saturdays, but they try to get you up and running ASAP.

4 stars Verified customer

Nice little office with relatively friendly staff. I came in for a standard eye exam and prescription glasses mid-afternoon. Scheduling appointments are suggested (the person on the phone non-excitedly let me know that they'd rather not have walk-ins), and I was able to get an appointment for roughly three days out. The exam itself was standard, and the optometrist was nice and easy to talk to. The staff members that helped me with the eye checkup/glasses selection were nice too. So the only off-putting thing that comes to mind was the appointment scheduling part.

The other downside may be parking. You are at the mercy of street parking at whatever time you decide to drop in. Having said that, I would not mind coming back.

5 stars Customer since 2018

Friendly, competent staff!

5 stars Customer since 2011

I love Dr Lai and how he pays attention to my medical history and makes very reasonable recommendations that are *not* geared to "sell me more stuff". Their staff are courteous and professional as well. I don't wear glasses very often but when I need to get new frames, I like their selection as well as their help in picking out frames that compliment my face.

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