97.3% would refer friends and family to us

5 stars Customer since 2009

Always have time to explain and don’t rush you either

5 stars Verified customer

Love the service.

5 stars Customer since 2018

The check in process was quick and easy and everyone was friendly and nice. Dr. Lai was very knowledgeable and patient in answering questions and clear with his explanations and advice. He was also very personable and easy to talk to.

5 stars Verified customer

pleasant staff, professional, easy experience

5 stars Customer since 2007

Dr Lai is great. He is personable and very informative. The staff is very accommodating and friendly.

4 stars Verified customer

Always pleasant to get my eyes exam here. Dr. Lai is friendly and provided me with options. The staff in the front is helpful.

I wasn't too happy with the last who did all the testing before my appointment with Dr. Lai. I worry a little when I hear that they're "... Booked back to back and there's no time to clean the equipment so we'll clean as we go."

5 stars Customer since 2010

I always feel like family they take care of me with respect and professional.

5 stars Verified customer

Excellent service and attention by staff. Very helpful and friendly

5 stars Verified customer

Very good experience every time. The whole staff works to make sure everything is they the customer wants it.

5 stars Verified customer

Always have a wonderful experience. Dr. Lai is extremely competent, thorough, as well as friendly and kind. All the folks who help me pick out glasses really know their inventory, and thoughtfully provide feedback on how to select my glasses - which is particularly challenging given my strong prescription.

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