It was quickly recommended to me that I needed expensive (and not covered by insurance) periodontal cleaning. I was suspicious, as I have gotten routine cleanings every six months for my entire life, brush twice daily, and do not have any dental issues.
The dentist hurriedly completed my initial visit, and didn't clearly explain why he felt the periodontal cleaning was needed. He then sent in Nancy the Office Manager in order to explain the financial arrangements. She offered a considerable discount, with no explanation as to why, which was another alarm bell that they were trying to push me into an unnecessary procedure. (A profit of $500 (the quoted cost to me) is less than the "real" quoted price of $1200 but certainly better than zero if I chose not to do it).
I went to a different dentist this week to get a second opinion. He examined the same x-rays that they took and said that the bones of my teeth were "textbook" perfection and he wouldn't recommend periodontal cleaning at this time, though he did note some additional build-up, that he cook care of during a basic cleaning.
I will not return to Hanover Dental and will warn others of their shoddy practices.