93.9% would refer friends and family to us

5 stars Customer since 2013

LEMONS INTO LEMONADE!

I have a small baby and my husband volunteered to keep her while I had a day of pampering. My experience started very poorly. I checked in and waited over 30 minutes. I finally asked lady at the front desk when she walked by me why I haven't started my massage yet. She ran downstairs and discovered that my massage therapist did not make it into work. She came up and broke the bad news. I broke into tears! I went to the dressing room and started to get dressed.

The lady at the front desk came into the dressing room and said they had a facial opening and asked if I would like that instead. IT WAS AMAZING. One of the best facials I've ever had! Micah was supposed to be there that day and I was supposed to meet her! She immediately comforted me, apologized for something she didn't do and made it all better! She was calm, comforting, we had great conversation and immediately made me forget about being upset. NAAVA Salon is lucky to have such a fantastic, talented, and loving employee! Between Micah and the management's accommodations, I am very happy with my experience with NAAVA.

Thank you, Micah!

5 stars Customer since 2016

From the moment I walked in to the time I left, the staff is very nice and helpful. I have a sever allergy to Lavender and the staff made sure that all of the oils, scents and lotions used did not have any and this was noted on my appointment as well.

That is great guest service to make sure the you have a wonderful relaxing experience.

My masseuse, Jennifer was amazing. Took her time, adjusted pressure when needed, asked questions, listened and provided good feedback.

5 stars Verified customer

Professional, extremely high quality environment.

5 stars Verified customer

I recently had highlights / lowlights done here. Kira was excellent! :)

5 stars Customer since 2013

Craig is fabulous! My hair is soft & shiny and never looked so great. He explains the treatments and processes and will not do anything that will hurt your hair just for the almighty dollar. He can be trusted to always take care of your hair. Everyone is courteous, professional, and helpful.

5 stars Customer since 2014

comfortable relaxing place to be pampered

5 stars Customer since 2015

Candice does a great job. I love how my colors turned out as well as the cut. She listens and is able to take her experience and my wishes and make them work.

5 stars Verified customer

Helpful staff the minute I walked in the door. Professional stylist and my hair color was done the way I like. Wish I could go all the time just for my hair to be blown out so perfectly! I will go on special occasions to have it done.

5 stars Customer since 2015

Amazing experience! Thanks!!

5 stars Customer since 2016

Bo was great! Very happy with my hair color & style! Thank you! Jenny