I have been a regular for years, but had not been in since the pandemic. I was excited to be back but very disappointed to not have a positive experience. I came in for a gel fill and the nail tech wanted to do a new set. I was not in a position to pay for removal plus a née set so I asked her to please fill and I would come prepared for a new set next time. She was very clear about her disapproval and very unfriendly. She did a good job with the fill but it was not a friendly or welcoming experience.