Dr. Tiller was excellent as usual, but staff seemed a little cold. My glasses were "read" to get the prescription, and after the exam the associate working up a price for new glasses took them to check. They were dirty and needed adjusting when I came in, and were still dirty and needing adjusting when I left. Neither staffer that handled them noticed. That is one of those small details that usually were taken care of. Bad Monday morning? I still didn't feel as appreciated as usual.