97.4% would refer friends and family to us

5 stars Customer since 2022

I have nothing but positive feedback for this veterinary clinic. I took my dog in to see about an injury and they were incredibly compassionate, kind and prompt in giving me what I need to treat him. It was more of an emergency situation and they took the time and their lunch break to make sure that my dog got what he needed. The best that in town!

5 stars Customer since 2021

They got me in quickly and treated my very sick dog very well. The Docotor called me several times to check in and give me additional info for care. She is doing fine and back to her old self. I can’t thank all at the clinic enough!!!

5 stars Verified customer

Courteous, efficient, great care for my dog. Thank you!

5 stars Customer since 2021

I had a great experience. They fit me in when none of the others would. The doctor actually took time to explain everything to me and answer my questions. My dog came back in good spirits despite the scary situation of being in a strange place all day.

5 stars Customer since 2021

They were able to squeeze me in with a last minute request and picked up medication for my dog from their sister property as it was an abnormal request. Great service and they answered all my questions.

5 stars Customer since 2021

When many other veterinary Hospitals in town told me it would take a month to get my dog seen and another for surgery, Napa River pet Hospital put my mind at ease and made my dog a priority by getting her in the very next day. The staff was amazing and always addressed my concerns. Thank you to the amazing staff and Veterinarians that cared for my dog in her time of need.

5 stars Customer since 2021

I’m so grateful for you all getting Sweetie in .communication was excellent as was the doctor.

5 stars Customer since 2021

Most compassionate and empathetic Veterinarian place here in Napa by far. So grateful they were able to see us right away and give us some peace of mind. Thank you Napa River team!!!!

5 stars Customer since 2021

Our cat was able to see the Vet on the same day. He needed surgery and was able to go home the same day. He is doing great.

5 stars Customer since 2021

In the initial call, the receptionist was perfect at listening, taking down pertinent information, and answering all questions about the hospital and medical personnel. We arrived in the parking lot and had only a ten minute wait time before Robert arrived, greeted us, and escorted us into the treatment room. He was excellent in taking Alley's history, explaining the schedule and system at Napa River Pet Hospital, and in making both of us comfortable.

Dr. Carroll was so kind and gentle with Alley. He was great with explanations of what he anticipated was needed, performing her exam, and setting up a plan for her medical procedure and treatment. When I called, later that day, to find out if Alley was awake and ready to go home, I was put through to Dr. Carroll (without asking) and he took time to tell me about her procedure and home treatment plan. He answered my questions with a gentle and caring voice that helped me appreciate that my cat was in good hands.

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