96.8% would refer friends and family to us

4 stars Customer since 2022

It would be helpful to have a written report of her condition and a written statement of the care she needs going forward that I need to provide. With a long time pet it is often difficult to "hear" what needs to be done going forward because of the emotions (and my memory is not so great at 77). I was grateful you were willing to see her as I felt she would die without vet care.

Your staff is great.

5 stars Customer since 2022

First time visiting Napa River Pet Hospital with my dog and felt right at home immediately. The staff and doctors were very welcoming and shared every detail of the exam, what they were seeing, what it meant, and options for next steps. Overall just felt comfortable and trustworthy.

5 stars Customer since 2022

Very good experience The staff was friendly the Doctor was very helpful to find a solution to our pets needs. I would highly recommend Napa River Pet Hospital

5 stars Customer since 2022

Very good

5 stars Customer since 2022

They were there when I needed them , their great ,,,

5 stars Customer since 2022

We appreciated the Saturday appointment and the attention you gave Lily. Also, the no judgement when we naively gave her Tylenol not realizing how disastrous that could be! Thank you for your excellent care of her!

4 stars Verified customer

Good services.

Thank you

5 stars Customer since 2022

I had recently moved to Napa and did not have a veterinarian here. My fourteen year old female cat became very ill over Labor Day weekend and by Tuesday morning she was not eating and having difficulty walking. I called many veterinarians but no one would see her because we were not previous clients--except The Napa River Pet Hospital. By 9:30 a.m. Buttercup had an appointment. Everyone in the office was kind and helpful. Dr. Moody ran tests and immediately began treatment for what turned out to be advanced kidney disease. Further tests revealed cancer and ultimately we made the very difficult decision to end Buttercup's suffering. I will always be grateful to Dr. Moody and the staff for their competence and compassion. I highly recommend this pet hospital.

4 stars Customer since 2022

I’ve only just recently started coming to Napa River but honestly i love it! the staff are super thorough when giving and receiving any information. They also are always super good with my elderly dog! My only complaint is I brough in my dog in March and was told he had “very healthy teeth” but had to take him in for surgery due to several rotting teeth yesterday. Dr. Moody was the one who helped me with that issue, but clearly the First Doctor didn’t really look at his teeth back in March.

5 stars Customer since 2022

The staff was very friendly and professional and took very good care of Lola. My appointment was at 3:30 and I was out of there by 4:00.

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