Very friendly staff and doctors! They take their time, they don’t rush you whatsoever, and they answer all of your questions. They LISTEN to what you have to say and actually check out your pet to see what the issue is. I’ve had vets just look at my dog and then tell me what they think is going on without doing anything. They don’t try to make money off of you, they really do care. They also have Pet preventative care plans, which I love, and although it is a bit pricey for me, it is well worth it!