I was very impressed from the first phone call to Nashua Family Dentistry. The staff members were prompt to answer the phone, courteous and professional. My first visit was for a consultation for gum surgery which I was extremely anxious about having done. Yes, I'm fearful of dental appointments.
Dr. Joe Nguyen (pronounced “Winn”) and his assistant Kerstin made me feel relaxed and very comfortable. We discussed the upcoming procedure and details. They presented me with a gift (a nice beverage container) followed by a thank you letter in the mail two days later! The day of the procedure, Dr. Nguyen and Kerstin explained step by step what would take place. I was much more relaxed than I have ever been in a dental chair! Their bedside manner and compassion far exceeded my previous experiences. During the procedure, they both asked me several times if I was ok and they gave me breaks when they felt I was ready for one.