Denise was very knowledgeable and she new I had sensitive skin so she did treatment accordingly. She took her time and answered all my questions. This was my first time having the hydra facial which I purchased on Living Social. My skin was very dry and I am so amazed at the results. It moisturized my skin and don't have any negative effects. Although, this is a 45 min + drive for me I will be back to see her. She is Amazing and Kind!