97.7% would refer friends and family to us

5 stars Verified customer

Great service and communication

5 stars Verified customer

I don't have to worry when I take my car to Neil's Garage. I now I will get excellent service at a fair price. And everyone seems to really care about making sure I have a safe and efficient automobile. Been going there for years; will go for many years more.

5 stars Verified customer

I called two days before a long trip to request a routine 5,000 mile service and to check for anything that might be problematic within the next 4,000 miles away from home and on the road. Neal's turned out to be exceptionally busy that day but they found a slot of time for me at noon. Within 45 minutes of drop off they called to say the job was done and that in the course of the inspection they noticed that the back brakes were badly worn. They'd been predicting I'd need those brakes changed for the past year but I kept delaying. The staff explained that it wasn't a safety issue as yet but the brakes were due to begin squealing and may not be as responsive as I'd like barreling down I-95. I gladly authorize the brake job and they finished the job in 90 minutes, 30 less than promised.

This kind of skilled and thoughtful service is what I've come to expect of Neal's Garage and I'd recommend them to anyone for the quality of their work, their honesty, and their great customer service.

5 stars Verified customer

These guys always provide excellent service and explain their recommendations so you know what are truly required versus nice-to-have services to your car. They drastically have outcompeted others in pricing. They have made a loyal customer out of me

5 stars Verified customer

Neal's provided timely attention to my car's strange noise, and gave me a fair estimate.

5 stars Verified customer

I have been coming to Neal's since I moved up to NC and it is always a great/fast experience.

5 stars Verified customer

Scott and team are the best! You can always expect Scott to be honest with you. Neil's Garage always gives excellent customer service!

5 stars Verified customer

Reliable and efficient service, friendly and very helpful people all in a convenient location!

5 stars Verified customer

Excellent, Great service

5 stars Verified customer

Professional

Fully explained service needed

Accomplished as promised

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