Assistant staff were friendly, attentive and personable. Dr. Barb was informative and took caution to prevent much pain! I could barely feel when she injected me with the needle for local anesthesia. I also appreciated that she took the time to explain my x-rays to me. My only complaints are that I was seen 25 minutes later than my scheduled appointment time due to understaffing issues (as told by reception and the dental staff). Also I came home with a painful abrasion on my left lower lip which left a noticeable scar resembling similar to that of a cold sore. I came into work with an awful stinging pain and looking beat up. I didn't feel it during the procedure at the time(I had a temporary crown and build up procedure done). The dental assistant staff must've put too much pressure over my lip with the tools they used. I will have to speak with them about resting the tools over my lip in the future. I would still come back because I believe the clean out, build up and temporary crown services provided were thorough and high quality.
Huong, sorry for the wait. We try our hardest to stay on time with emergencies added. I am sorry you had a little sorness on the lip. I will make note. We appreciate the honest review and will adjust for your next visit. Thank you.