Allowed to pay and leave without being made aware of how awful one of the worst cuts of my life is; my repeated wishes and instructions not adhered to. I have now not attended important events that I got the cut to look good for, because it looks so awful. Unbelievable.
I'm really sorry that you are unhappy with your service and I would have been glad to not charge you if I was aware of your unsatisfaction and we will be glad to fix your hair before you leave the salon.
Again so sorry about that ,please call us at 301-228-3670 so we can get your hair fix or refund you which ever work for you.