We are so sorry to hear that. I do not know what happened but the recliner work and the bottom too. As for the water bottle unfortunately we don't serve water bottles at the salon but we would have been happy to accommodate you based on your preference or provide with a glass of water instead of a disposable cup.
Sorry again for any inconvenience.
Customer since 2007
Always on time, outstanding service and results! I always get compliments from family and friends about my hair!
Nicole has been doing my hair for more than 5 years and I would not go to anyone else. She is always professional, listens, and executes her craft beautifully. The salon is warm and inviting, the entire staff is always friendly and helpful.
I love this location in downtown Frederick. I’ve been going to Nicole for years now and she’s and excellent hair dresser. My daughter who is eight just got her first real hair cut. There’s no one else I would trust more. All the staff is friendly. I highly recommend trying them out.