94.8% would refer friends and family to us

1 stars Customer since 2008

Poor. This office is overtly interested in payment with patient's well being a distant second. I lost a filling and to County Dental at New City's credit they saw me within 24 hours after I called. The dentist did an 30 second evaluation and told me I needed a crown and he would install a temporary filling. He left and returned post X-rays with some paste on his pinky which was the temporary filling. He spent another 15 seconds to swab the paste into the cavity and assured me the filling would harden and last until the three step crown process was complete (assessment, measurement, installation). The temporary filling dissolved in a matter of hours and after much coaxing I was able to get an appointment with another dentist 10 days later. The office was very unapologetic about the fact that the temporary filling did not hold and recommended that the foundation for the crown be installed which would be permanent. They were able to receive insurance pre-authorization but still charged me what they expect from the insurance company to make sure they received their full payment up front. This is backwards and where the greed comes in. This office has often recommended non or partially covered insurance treatments once treatment is in progress. Too often I leave this office feeling untreated and over charged!!!

5 stars Verified customer

Everyone was so nice and helpful. I hate going to the dentist, and for the first time in a long time I felt comfortable.

5 stars Verified customer

Very pleasant staff, professional and courteous. My doctor addressed all my concerns and helped me make an informed decision regarding my treatment plan.

5 stars Customer since 2008

Vanessa wAs wonderful!

5 stars Verified customer

The staff are friendly. Very little wait time. The dentists and hygienists are great.

5 stars Customer since 2013

great job everything explained well. hygenist was excellent

5 stars Customer since 2016

Kind and courteous staff. Wonderful experience.

5 stars Verified customer

Jody and Vanessa were courteous and professional. After the cleaning, Vanessa provided me with hygiene advice for the near future.

5 stars Verified customer

Very professional and personalble

4 stars Verified customer

Had 2 teeth pulled done very professional and felt no pain