New Braunfels Pool Company is family owned and operated, and we pride ourselves in offering friendly, reliable and exceptional swimming pool service, swimming pool repair, swimming pool renovations and hot tub service and repair to New Braunfels and surrounding areas.
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100.0%would refer friends and family to us
Thanks Keith! The new ozone system looks great. Appreciate the time that Michael took to show me how things work.
I am renting a house that has a hot tub and could not get it working so asked NB pool company to come take a look so i can determine if it was worth repairing or should i trash it. They had given me an estimate of 85.00 to come look at it and i figured when it was done i would end up paying much more but i was pleasantly suprised. The gentleman that came out was very professional and spent the extra time to explain to me what he was doing and educate me on the hot tub itself. He was able to determine that all worked but it needed a new heating element. He gave me the option of buying one from him and having him do it or that i can order one myself and explained how easy it was to replace. So the cost ended up being exactly what the quoted me over the phone and i got exactly what i needed to know. if i have another problem with my hot tub i will not hesitate to call these guys and would reccomend them to someone else.
Thank you for your recent review and I am sorry we had let you down in the past. I was looking at my notes and I see we did perform a service call in 2011 which was completed, but I did not see anything else. If we let you down we are sorry. Please let us prove to you that our service goes above and beyond. - Keith
The pool looks fantastic. Techs are always on time,and, since we do not live full time where the pool is being serviced, we really appreciate receiving photos when the pool is being serviced.