I have never had a vet staff show so much heart. My male dog became sick suddenly awhile ago and they worked nonstop to figure out what was wrong with him. He had to spend a few nights away from his home and me. But I was encouraged to come visit during his inpatient time. And I love the idea of having a quiet visiting room with its own private door to the outside for potty breaks. I live out in Middletown although there are other many great vet clinics to my local area I would still bring my boy to newburgh clinic. Whatever it is that this team is doing, keep doing it!