94.7% would refer friends and family to us

5 stars Verified customer

Excellent service! Friendly staff.

5 stars Customer since 2021

This was my first experience at New Era. They have a lovely place with very efficient and friendly employees. My appointment time was honored and I I received a thorough yearly exam. I am so glad I was able to follow my doctor to the new office!

5 stars Customer since 2014

Super friendly and very professional.

5 stars Customer since 2015

First time with Doctor Ton; she was excellent. I like the way she communicates, very clearly and comprehensively. As always, the staff is very welcoming and efficient. We have been going there for years and will continue to do so.

5 stars Customer since 2013

From the time I walked into the door to the time I left, I felt welcomed and valued. The employees were warm, respectful, and professional. Dr. Adair is thorough and extremely knowledgeable, and he understands my unique eye situation. I didn't wait at all. The process was smooth.

5 stars Customer since 2018

Great, efficient, and professional service. Go see Dr. Adair!! For all your eye care needs!

5 stars Customer since 2021

My wife, children and I have had our eyes cared for by Dr Ton for many years, following her wherever she moves. She is not only very knowledgeable and caring, she is also exudes happiness. We would not trust our eyes to anyone else.

5 stars Verified customer

I am thankful for Dr. Adair’s knowledge and pleasant demeanor.

5 stars Customer since 2013

Dr. Adair is fantastic. Takes the time to explain and address my questions. Oscar did a great job selecting frames and explaining options. Great experience every visit.

1 stars Verified customer

Had to call three times to get an appointment, first two times put on hold for over 10 minutes so i hung up.

At the appointment, they asked for id and insurance cards, however they wanted to hold it until after my appointment. I stated i will wait for you to make a copy and i would like my drivers license back so i don't forget and leave without it. I get - dont worry we will get it to you. I stated you are copying it now i rather get it now. Again, the brush off. Finally i had to insist. Creepy

Holding id is weird however the dismissal of my request was dismissive and condesending. Why do they insist on holding your id? They have a copy. It took 5 sec to copy, literally, 5 sec!