The first time I received a haircut here, my hairstylist Katelyn completely destroyed my hair. What she gave me could be equivalent to a mullet. I cried for hours. And although they did not charge me for the haircut (a given in the case of an awful haircut) and they "fixed" it for me, I will not be going there again. The only thing about this transaction that was pleasant was the owner's (Mark) willingness to have me come in so they could fix what the hairstylist did, and his senior stylist Katie's ability to make the haircut a little better.