96.5% would refer friends and family to us

5 stars Customer since 2018

The stuff was friendly and helpful

New Image replied:

Thank you Hubab, we are glad to hear you approved of our services. If we can do anything to further serve you please do not hesitate to reach out to us. Best Regards-New Image

5 stars Verified customer

I had the IPL laser treatment. Isabella was gentle and afterwards the facial massage was wonderful!

New Image replied:

Thanks for the nice review. I shared this with Isabella, and it made her day. Please let us know if we can serve you further. Best-New Image

5 stars Customer since 2015

Renee is simply the best. She is thorough and kind and friendly. I will not see anyone else!!

New Image replied:

Thanks for the nice Review Desirae. I will be sure to share this with Renae. I know she appreciates you as a valued client as well. If we can do anything to serve you further please do not hesitate to reach out to us. Best-New Image.

5 stars Verified customer

Knowledgeable staff and quick and easy to sign-up and get started.

New Image replied:

Thank you for the nice review. I'm glad to hear you were happy with our services. If there is anything we can do to further serve your needs, please do not hesitate to reach out to us. Best-New Image

5 stars Customer since 2018

Excellent service in a lovely atmosphere.

New Image replied:

Thanks Peggy for giving us a chance to treat you this week. We are glad to hear you enjoyed your service. If there is anything we can do for you in the future please do not hesitate to give us a call. Best-New Image.

5 stars Verified customer

As always, wonderful and thorough service. Could not be better! Love New Image! I am a regular because it is always great (:

New Image replied:

Thank you for the glowing review. We appreciate all feedback but particularly enjoy finding out we have served you well. Thanks for your continued business. Best-New Image.

5 stars Verified customer

Always professional. Very pleasant staff.

New Image replied:

Thanks for the complimentary review! We take pride to offer great service that will translate to great value for our clients. We appreciate your support of our business, and are glad to hear you enjoy our services. Thanks-New Image.

5 stars Customer since 2013

Renae is amazing. She gave me a facial and it was one of the best fascial I have ever received. She is very knowlegable about skin care and product.

New Image replied:

Thank you Melissa for your nice complimentary review of Renae, we'll be sure to share this with her. We think she's pretty great too and feel very fortunate to have her work with us the past 5 years. Best Regards-New Image. PS-Renae says thanks Mom!

5 stars Customer since 2014

I get the Ultimate IPL every visit. Their aestheticians do an excellent job and the facial massage is always wonderful. That's why I keep driving in from SE Portland.

New Image replied:

Thanks Cathy for the nice review! We appreciate your business over the years. Please let us know if we can do anything to serve you further. Best-New Image.

1 stars Verified customer

Rude front desk and rude esthetician. Esthetician did not even say hello or make eye contact.

New Image replied:

We are so sorry to hear we did not meet your service expectations. I can assure you we take great pride in trying to offer a great over all experience for our guests, and I know we meet that standard with all our clients, but seemed to have missed the mark with you, and I sincerely apologize for that. If it was Isabella at the front desk, she is from another country and was filling in for the day and not familiar with front desk duties and may have been a little uncomfortable with her new job responsibility. I have not had the opportunity to work with her so that would be my fault, but I can tell you she is truly one of the sweetest people I know. Once again please except our apology, we didn't seem to meet the service standards we strive to day to day with each valued client. Sincerely-New Image.