I got a Spa Treat for My Birthday and New Image Day Spa was my first choice! I have been wanting to come here for a while and I'm really glad I did! The service from Yvonne on 11/20/17 was amazing, friendly, and everything you could have hoped for! The atmosphere was amazing and indulging! I will definitely be coming back. The only complain I have is for the lady at the front desk! Most horrible customer service that I have experienced in a while! Makes you feel uncomfortable and not warm or friendly at all!!! As soon as I got there I was regreting it because of her poor customer service, and just wanted to cancel everything because I actually thought that everyone was going to be like her, but Yvonne and the other staff made it better! Just watch our for the unfriendliness of the front desk receptionist if you are a first-timer at this spa.
We appreciate your feedback! We are sorry for the treatment you received upon your arrival here at New Image, we want every client to feel welcomed and relaxed. We are reviewing your comments with our staff and hope to do better in the future. Yvonne is a wonderful estetitician, we are glad you had a great experience with her and we hope you will return again soon. Thank you for your feedback. Sincerely, Deb.