I was sad that the staff was not at all sensitive to the fact that my dog was scared. Too many (4) strangers in a tiny exam room, trying to force and crowd him onto the scale instead of giving him room and letting me lead him on. Seems sad that animal care staff is so unaware and unconcerned.
We have seen the other vet in the office before and she was great with him. We will specifically request her the next time.
Thank you so much for your feedback. At our hospital we do try to make it a priority to decrease fear and stress for your pet, so this is very important to us to hear. I would love if you could contact me directly to discuss more specifics as this sounds like an important training opportunity for us. Thank you,