2435 N. Naglee Road
Tracy, CA 95304

Mon: 9:00AM - 6:00PM

Tue: 8:00AM - 5:00PM

Wed: 9:00AM - 5:00PM

Thu: 9:00AM - 6:00PM

Fri: 8:00AM - 5:00PM

Sat: 8:00AM - 1:00PM

Sun: Closed

99.2% would refer friends and family to us

2 stars Customer since 2021

We had a wire break on my sons braces on a Sunday so we called the emergency number that was in the automated message. The number is wrong and someone answered that had no relation to new smile. After visiting the office they even argued that it was the right number.

New Smile Orthodontics replied:

Thank you for your feedback. I truly apologize for this. We Appreciate you and the feedback you have given us. We will take steps to make sure this does not happen in the future. Thank you Dr Hu

5 stars Verified customer

This is my second go with New Smile Orthodontics. I had braces as a teen but was irresponsible and stopped wearing my retainer. My teeth shifted as a result, but post-braces, my smile looked great! As an adult, I went back to Dr. Hu because of how satisfied I was with his work and service as a teen and am getting Invisalign treatment done. So far, so good! Everyone in the office is friendly and amazing, by the way.

5 stars Customer since 2022

Clean office , very nice staff and they don’t over book there appointment. As soon as you check in , they call u back within few min . Love this place

5 stars Customer since 2021

Awesome place friendly staff

5 stars Verified customer

The staff is always so helpful and friendly.

5 stars Customer since 2017

They have exceptional customer service. From the young ladies in the front to the ladies in the back. Everyone is so nice and always explains what they are doing while working on your teeth. Dr Hu has great bedside matter.

5 stars Verified customer

The staff are always very compassionate and do their job excellently!

5 stars Customer since 2021

Amazing care and staff is always nice

5 stars Customer since 2011

Everyone from the front desk to the orthodontist was so professional, patient, thorough, and respectful. All staff were knowledgeable and took their time to make sure my questions were addressed. I left feeling satisfied and worry-free. Thank you, New Smile!

5 stars Customer since 2022

Wonderful staff. Very helpful in explaining each case.

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