100.0% would refer friends and family to us

5 stars Customer since 2018

My experience was wonderful considering the circumstances. Everyone was comforting and friendly.

5 stars Customer since 2018

The staff and Doctors were very professional, compassionate, and honest with the whole procedure.

5 stars Customer since 2017

From the receptionist who welcomed me and my sick cat, all the medical aides and Dr Shaver, the care of my cat was exceptional. I feel positive that my cat will make a full recovery, and if not I think it will be a manageable situation if I have to always give her medicine. It was pricey and more than I could comfortably afford, but if all's well that ends well, it will have been worth it. I don't believe I was offered to rate my experience on 8/13/17 with my beautiful orange cat Clifford. He could not be saved. The doctor was able to diagnose and give me the bad news without me spending an arm and a leg. It was an emergency situation, he couldn't use his hind legs they called it something like "throwing a clot" and knew he would never be able to walk or have quality of life. On one of the worst days of my life, they were able to make me feel comfortable with the decision to euthanize even though I was in personal agony. My only complaint is that I would have wanted to hold him while he was given the shot (as happened at Bideaway in 1985 with our family dog.) When they gave him to me, he was still alive as they said he was, but he was not conscious. I know sick animals don't want strangers (even capable, caring strangers,) to be the last person they are aware of. Except for that one issue - your office and the personnel are absolutely fantastic. And that one issue is probably office policy and not the decision of the staff.

5 stars Customer since 2018

Dr lesser and the staff are amazing. Compassionate. And have taken the time and great care to take care of my dog. Dr lesser called me on a few occasions to walk me through what was happening.

5 stars Customer since 2018

My dog Irma had to have emergency hip surgery Mon and I was extremely pleased you were able to take her immediately. The staff at the desk made a fuss over her which is reassuring when I was in a panic. Dr Carb was great even though he never met me before. I was able to get updates without any trouble. Her treatment is far from finished but we are confident she is getting the best care available.

4 stars Customer since 2018

Staff was wonderful and patient at a very stressful time.

5 stars Customer since 2018

The service was courteous and professional. The physician and his assistant were knowledgeable and gave us information in an unrushed manner - very refreshing!

5 stars Customer since 2018

The staff was friendly and the doctor was clear on what he wanted to do. All costs were explained and there were no surprises. I highly recommend this facility.

5 stars Verified customer

First time . Very impressed. Place was vlean and bright. Everyone was very friendly and professional. Not a long wait , pretty muvh went right in Dr . Was very personable friendly. And new what he was talking about. I will return with my pet when neesed thank you

5 stars Verified customer

I was so impressed with the kindness and compassion of the staff and the knowledge and experience of the doctor. My dog had an incorrect diagnosis and Dr. Lesser explained what was really going on. Everyone took a real interest in my dog!