I normally go to the Watauga office but because of the winter storm, I had to schedule am extraction at the Southlake office. I was waiting in the xray area with the tech as she was getting things ready to take them. A gentleman came into the room, dressed in plain clothes and was giving instructions to the tech. After 2 seconds he repeated himself but in a very demeaning tone, practically in her face as she was responding. I dont give 2 flying figs who you are, NO ONE has the right to speak to another human in that way! There are more efficient ways to resolve issues. And to be like this in front of a patient is VERY unprofessional and disappointing. Just that alone caused my anxiety to spike right before my extraction. I NEVER want to step foot into that office again and I'm seriously considering looking for a new dentist office all together which really freakin sucks!! But, props to the tech because she took it all in stride even tho I could tell she didnt appreciate being treated that way.