I have had a fantastic experience so far. The staff has been very helpful. I was in a hurry to get my issues taken care of and they got me into an appointment in one day. They also scheduled me for pre-op screening within a day when my own physician said it was not possible. Dr. Nickson has also taken a lot of time to explain the problem, discuss alternatives and his recommendation, and to describe the next steps in recovery and rehabilitation.
My only complaint is how long I have waited for my office visits. So far I have had two visits, one late in the afternoon, and the other in the morning. In both instances I waited for over an hour before I was taken back to the examination and treatment area.
Nevertheless, I rate my experience as excellent. It is not perfect, but I am definitely a very happy patient.