8865 Synergy Dr. Suite 101
McKinney, TX 75070

Mon: 8:00AM - 5:00PM

Tue: By appointment only

Wed: 8:00AM - 5:00PM

Thu: By appointment only

Fri: 8:00AM - 12:00PM

Sat - Sun: Closed

81.8% would refer friends and family to us

5 stars Customer since 2013

My experience with Dr. Nickson and his staff has been great. He has an excellent bedside manner and takes time to talk to his patients about the surgery to be performed and any follow up instructions. The entire staff was friendly and professional and answered all my questions regarding the surgery as well as any insurances issues.

5 stars Customer since 2013

My daughter loved Dr. Nickson and his PA Matt. She said Matt made the most comfortable cast she has ever had. The entire staff was welcoming and friendly. Thank you everyone!

3 stars Verified customer

First appoint was great. Staff is great and friendly. Bed side manner was wonderful. But after 1st appointment bedside manner went south. Wait time is varied depending on the day. Office is clean and easy to get to. Doc tends to be medically conservative, but doesn't necessarily take patients point of view into consideration.

5 stars Customer since 2013

The nurses and doctors here are wonderful. They are caring and you don't have to wait forever to be seen. I love the way they get to know you as a person. They really care about how you are feeling and they want to fix the problems. Thanks for being so caring and one on one.

5 stars Customer since 2013

I found Dr. Nickson when a co-worker recommended him very highly. I'm so glad she did. Dr. Nickson is very through, and makes sure I understand everything while I'm in the office. He uses the latest technology, and I can see digital xray images as soon as they are taken. All of his staff are friendly, and seem very knowledgeable.

5 stars Customer since 2013

Even though the office was always busy everyone was wiling to answer any and all questions we asked. They were very patient during these visits. Everyone seemed to understand my discomfort and pain. We would definitely recommend Next Step to any of our friends and family that live closer to the metroplex. (We live 80 miles east of the office)

5 stars Customer since 2013

great doctor...very personable...nice facility...

4 stars Customer since 2013

Everyone on staff treated me respect and did their job well . The only thing I wish my left hip implant surgery had been done correctly so I could walk better and longer.

5 stars Customer since 2013

I have had a fantastic experience so far. The staff has been very helpful. I was in a hurry to get my issues taken care of and they got me into an appointment in one day. They also scheduled me for pre-op screening within a day when my own physician said it was not possible. Dr. Nickson has also taken a lot of time to explain the problem, discuss alternatives and his recommendation, and to describe the next steps in recovery and rehabilitation.

My only complaint is how long I have waited for my office visits. So far I have had two visits, one late in the afternoon, and the other in the morning. In both instances I waited for over an hour before I was taken back to the examination and treatment area.

Nevertheless, I rate my experience as excellent. It is not perfect, but I am definitely a very happy patient.

5 stars Customer since 2013

Friendly staff! First Class! Very professional and everyone was on top of what they were doing. Very fast and efficient. Worked well with my schedule and took great care of me before during and after my surgery. Highly recommend Dr. Nickson his staff and Next Step Ortho.