7608 Fullerton Rd.
Unit C
Springfield, VA 22150

Mon - Fri: 9:00AM - 4:00PM

Sat: 24 hours

Sun: By appointment only

79.4% would refer friends and family to us

1 stars Customer since 2014

The work was not completed correctly the leak is worse now then before. It took them 3 days to get us soemone to come out and look at to fix problem (not fixed yet) . Not great follow up.

NICE Home Services replied:

We understand how frustrating this was for you. We aim for 100% customer satisfaction and we apologize we missed the mark. Let us make it up to you! Please accept a credit with us for a free plumbing inspection, and let us earn your good review.

5 stars Customer since 2014

I could not have been more pleased with the work done by NICE. George, the technician, was friendly, professional, and a pleasure to deal with. He quickly addressed the issue with my fireplace and explained a few key points about how it should work.

5 stars Verified customer

Hugh, the gentleman who came to my home was extremely patient and kind

NICE Home Services replied:

Glad to have you as part of the NICE Family

5 stars Customer since 2014

It's very easy to make an appointment with NICE (like the name as well). Our technician came even though it was a snow day (Feb 2014 snowstorm). His name was Hugh and had a pleasure of chatting with him while he was working on our garbage disposal. He explained to me clearly what was wrong with our unit, what he needs to do to fix it, and addressed my questions. I hope there's a way to request a specific technician/plumber. I don't usually write reviews, but I owe it to Hugh and the National Indoor Climate Expert.

NICE Home Services replied:

Thank you for taking the time to leave us feedback, it is greatly appreciated.

5 stars Customer since 2014

Responsive, reliable and reasonable. We had a break down that was partially under warranty and they replaced the entire HVAC quickly to minimize the discomfort for my tenants.

5 stars Customer since 2014

Service was very efficient, on time, but not rushed.

Very satisfied.

NICE Home Services replied:

Thank you for choosing NICE Home Services! We look forward to working with you in the future.

5 stars Customer since 2014

Tech arrived early. Took care of my problem. He explained the care and operation of fireplace.

NICE Home Services replied:

Glad you had a great experience. We look forward to working with you soon. Your business is appreciated.

4 stars Customer since 2014

Showed on time and was professional.......will call again when needed....

NICE Home Services replied:

Thanks for taking the time to let us know how we did. Please do give us call when needed, so we may earn a 5 star review.

5 stars Customer since 2014

Excellent work & very courteous.

NICE Home Services replied:

Thank you for your kind words of encouragement.

4 stars Customer since 2014

The technician was very nice and respectful. Got the job done quickly and efficiently.