100.0% would refer friends and family to us

5 stars Customer since 2001

A routine service revealed a failing component, and the Nichols crew had us back up and running within a day. Nichols has a lot of great qualities, but reliability is the one that came to the fore this time. It's nice to know that they are quick to fix problems so our home doesn't get too hot or too cold.

5 stars Customer since 2015

The worker, sorry, I've forgotten his name, was prompt, curteous, and seemed to enjoy his job.

5 stars Customer since 2023

Quick and painless. No B.S. Thanks Paul, Lisa and the rest of the crew!

5 stars Customer since 2022

Thorough, transparent pricing, timely, efficient, and professional.

5 stars Customer since 2022

My wife and I are very pleased with the decision to have Nichols install our new heat pump. Paul, our sales and installation rep, listened and responded to all of our concerns and questions. Every text or phone call was responded to in a timely manner as was the installation.

5 stars Customer since 2020

Thank you for your quick response. I will continue to highly recommend your company.

4 stars Customer since 2022

Thanks for doing the job giving me information re C02 monitors and my own need for one, where to place it etc. I appreciate your not trying to sell me additional bells and whistles for my HVAC system. I would appreciate a bit more info re the condition of my system,.

5 stars Customer since 2003

This new engineer was very knowledgeable and observed a potential problem caused by a failure of our remodeler and apparently overlooked the inspector . He also came back the very next day to address a mini split problem. He was friendly and cheerful. One suggestion: your team members should wear masks.

5 stars Customer since 2015

Thank you for the friendly and informative service specialist. We look forward to our spring service.

5 stars Verified customer

He gave me a lot of information about the unit and solved the issue.