Gene is very accommodating, always friendly and they do great work. In my experience, hes trustworthy too. Recently, he had a chance to throw a bunch of parts at my car. I felt it was running rougher than usual. Instead, he adjusted A/F mix on the carb a little, put fuel in it and said run it. Which I did. Not sure what the issue was, but its running decent. Bad gas? Who knows, but he didnt pork me changing out plugs, etc.