This place is so welcoming and friendly. They are great with the cats. You can tell they really love animals. I like that it's a cats-only vet, so there are no barking dogs to scare my cat, since it's traumatic enough for her just to go to the vet in the first place. Everyone I've encountered there has always been very polite, friendly, helpful, and knowledgeable. They do their best to get you in and out quickly, although of course there are times when they run behind. Normally, though, I feel like it goes pretty smoothly. I've been coming to this vet for 10 years over the course of three cats and have been very happy here.