I had heard great things about NHCC and was very disappointed at the wait time. Our appointment was early enough in the day that I couldn't imagine a back up that lasted an hour. Not an issue unless you have an impatient cat in a bag waiting to be seen.
When it was finally our turn, the room wasn't turned over. Hair was everywhere on the floor and the table had not been wiped. This can cause the spread of so many diseases between cats. I was super uncomfortable putting my cat on the table or letting her roam.
The staff was very friendly and I would love to give them a second opportunity, but not a the risk of getting my cat ill.