I thought the dentist and the hygentist were good, the office was quite nice. What I didn't like was the fact that when I called to make an appointment, I was told that they accepted my insurance. Once I arrived, I found out that they did not - I have a hard time getting over that fact. I would not have chosen them - even though I thought the service was good - because I do not want to go through the hassle of dealing with a provider out of network. I also felt that the cost was VERY expensive.
Thank you for taking the time to respond to our survey. We appreciate your feedback and we are glad you were satisfied with our service. We apologize for any inconvenience we may have caused with your insurance. Although our office is out of network with your insurance, Dr. Melendez strives to provide the best customer service and quality of dental care above any restrictions from a patient's dental coverage. Dr. Melendez hopes to see you soon in our office!