I appreciate the staff and Dr. Mirhadi seeing me when I was not on the schedule. But I am rather upset that, having had several gum line fillings where the filling was the shape of the tooth, this time I was told that is an extra procedure for an extra charge. I was already in the chair. If you wanted to bill the insurance more to do it right, it should have been done then. The dental assistant was able to get her tool under the space.
I am cancelling my May 30th appointment while I think about whether I want to do this.
Pat's cleaning was great as always.
As always our office appreciates all our patient feedback, as we hope to understand and address all of our patients concerns. Per our phone call and further discussion we are happy to have come to an understanding and agreement. We truly would have liked to start and complete treatment while you were in the office but due to our schedule and time restrictions, it was not possible for us to accommodate the full procedure. Thank you also for the feedback from your scheduled preventative care appointment with Pat, she will surely be pleased to hear of your satisfaction. We hope we have updated you fully and have met all your needs moving forward. Should you have any further needs please feel free to contact us.
Dr. Mirhadi and Staff